JL FreelanceIDServices For Industry
Hi, I’m Jamey! I specialize in creating e-learning solutions that are not only visually captivating and interactive but also super engaging and effective.
My Work
This scenario-based simulation was developed to help support staff improve their communication and problem-solving skills when assisting customers. The learner is presented with five real-world scenario-based support tickets, each with three answer choices. The goal is to make the customers happy and satisfied with the service they receive, aiming for a five-star rating.
About this Project
TOOLS USED: ARTICULATE STORYLINE 360, ADOBE ILLUSTRATOR, ADOBE PHOTOSHOP.
In my role at Adtalem Global Education, I was responsible for everything related to Instructional Design. The thing that I valued the most was their analysis process. Being a medical teaching institution, they sure did it right! We really dug in and did a deep dive into the analysis process.
TOOLS USED: TOONLY, MICROSOFT AI STUDIO, CAPTURE.
During my nine-month contract with Centene Corporation, I developed a number of software simulation projects similar to this one. I was tasked to build E-learning curricula in Storyline 360 for Project Gateway, a new ESI software solution being rolled out to internal pharmacy division staff as their initial introduction into the system.
TOOLS USED: ARTICULATE STORYLINE 360, SNAGIT.
This is a replica of a lesson I developed for Cigna Healthcare intended to be used for the onboarding of new hire Grievance Intake Coordinator staff. It was designed to be used in a blended learning scenario.
TOOLS USED: ARTICULATE STORYLINE 360, ADOBE ILLUSTRATOR, MURF STUDIO AI VOICE GENERATOR.
The Colorado Adventure project was my first time developing a project in Articulate Storyline 360. It was designed to illustrate Articulate Storyline 360 learner interaction and animation. It was a great learning opportunity.
TOOLS USED: ARTICULATE STORYLINE 360, ADOBE ILLUSTRATOR, ADOBE PHOTOSHOP
